77% of respondents indicated they opted-in to receive coupons or deals from a hotel via text message.
41% of consumers stated they didn’t opt-in to a hotel because the texts didn’t give useful information.
78% of consumers say receiving a text message is the fastest way to reach them for important service updates.
70% of customers now utilize mobile messaging to resolve problems.
Reminders and Notifications: Use SMS to provide more efficient advertising, automate booking reminders, streamline contactless check-in, and provide simple hotel guest text messaging for hospitality organisations.
Join the 165,000 customers who have used SMS marketing to connect with their audiences.
