77% of respondents indicated they opted-in to receive coupons or deals from a hotel via text message.
41% of consumers stated they didn’t opt-in to a hotel because the texts didn’t give useful information.
78% of consumers say receiving a text message is the fastest way to reach them for important service updates.
70% of customers now utilize mobile messaging to resolve problems.
Reminders and Notifications: Use SMS to provide more efficient advertising, automate booking reminders, streamline contactless check-in, and provide simple hotel guest text messaging for hospitality organisations.
Hotel SMS Software that is Reliable for Alerts and Notifications
SMSDirect, Two-Way Messaging for Customer Service, Computerised Hotel Booking and Reservation Reminder
Coupons and marketing promotions that can be tracked
Toll-Free Numbers and Textable Landlines
SMS services Hospitality sector - Alienics USA
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Join the 165,000 customers who have used SMS marketing to connect with their audiences.