Connect with Customers on Their Preferred Platform

Alienics’ WhatsApp Business Messaging enables you to interact with customers on a platform they trust. Provide support, share updates, and build relationships through personalized conversations.

2,000+ brands worldwide trust the WhatsApp Business Platform powered by Alienics.

Effortless cloud solutions designed to elevate your marketing, boost sales, and enhance customer support.

Make a Bold Product Launch

  • Personalized promotions
  • Marketing campaigns
  • New product announcements


Send marketing messages on WhatsApp using Broadcast or Flow via our customer engagement solution Moments, or through our flexible WhatsApp API.

Boost your conversion rates with personalized offers and promotions using Alienics

  • Abandoned cart reminders
  • Order management
  • Related product suggestions
  • Repeat order prompts


Send automated conversational commerce messages on WhatsApp via API or through our customer engagement solution Moments. Engage customers using chatbots built on Answers, our cloud contact center Conversations, or through API integration.

Enhance customer satisfaction with faster service and 24/7 support using Alienics

  • Chatbot support
  • Call deflection
  • Live agent assistance
  • Automated reminders


Accelerate resolution times with a WhatsApp chatbot built on Answers or offer seamless support through live agents via our cloud contact center Conversations. Prefer building your own? Create a custom WhatsApp support solution using our flexible API.

Key Features

Verified Business Profile

Enhance credibility with a verified presence.

Rich Media Messaging

Send images, videos, documents, and more.

Quick Replies

Save time with pre-defined responses to common queries.

Interactive Messages

Use buttons and lists to guide user interactions.

End-to-End Encryption

Ensure secure communication with your customers.

Features

Messaging that is both flexible and multilingual

  • Global and Immediate Shipping
  • SMS & Messaging in Groups
  • Interface Options & Multiple Connectivities

Use Cases

Customer Support

Address inquiries and issues promptly.

Order Updates

Keep customers informed about their purchases.

Feedback Collection

Gather insights through surveys and polls.